What needs repairing?

HP ENVY

Device make

HP

Issue described

We have two laptops w4 want given inspection, diagnostics and advise on either sorting them out, as we have bsric frustrating issues, setting up scanning from a new Epron Printer that points to the McAfee ant9 virus etc, a general sort, clear back to basics so they run like new or replacement models, brand doesn't have to be HP but transfer of vital charity data and files!?