Your computer powers on, the manufacturer logo appears — and then nothing. It just sits there, frozen, before Windows ever loads. A computer hanging on startup is one of the most frustrating problems because the machine is clearly alive, but completely unresponsive. The good news is that in most cases, this is a diagnosable and fixable problem. This page covers every common cause and what to do about each one.
When your computer hangs on startup, it means the system has started the boot process but got stuck somewhere along the way before fully loading the operating system. This freeze can happen at the BIOS screen, the loading spinner, the Windows logo, or even on a completely black screen with just a cursor. Where exactly it freezes is actually useful information — different freeze points point to different causes.
The most frequent cause of a PC freezing on startup is corrupted or missing Windows system files. This typically happens after a failed Windows update, an improper shutdown during an update, or a sudden power cut while the system was writing data. When core system files are damaged, Windows starts loading and then simply stops — it has nowhere to go.
A hard drive that is beginning to fail will cause your computer to hang on startup consistently. The system tries to read the operating system from the drive, encounters bad sectors or read errors, and freezes while waiting for data that never comes. This is one of the more serious causes because a failing drive can lead to permanent data loss if not addressed quickly.
When too many programs are set to launch at startup, your system can become so overwhelmed in those first few seconds that it appears completely frozen. Your PC hanging at startup in this case is not a hardware failure — it’s a resource management problem. The computer is technically working, just buried under too many simultaneous processes fighting for RAM and CPU.
A driver — particularly a GPU, storage, or chipset driver — that has become corrupted or is incompatible with a recent Windows update is a well-known cause of startup freezing. The system loads to the point where it needs that driver, calls for it, and locks up when it gets a bad response. This often happens right after a major Windows update or a hardware change.
Certain types of malware embed themselves in the boot sector or startup sequence and interfere directly with the loading process. A PC that hangs every time on startup — especially after visiting unknown websites or installing unverified software — should be treated as a potential infection until proven otherwise.
EXCELLENT
Based on 38 reviews
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ChazzaBazzaGazzaTrustindex verifies that the original source of the review is Google.
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Prashant SrivastavaTrustindex verifies that the original source of the review is Google.
very professional, replaced screen in less than 30 minutes!Posted on Google![]()
above ucTrustindex verifies that the original source of the review is Google.
All Good. ThxPosted on Google![]()
Heather BarkerTrustindex verifies that the original source of the review is Google.
When i realised my laptop just wasnt working i reached out to Mike. Best thing i could have done. He arrived within a couple of hours and quickly diagnosed the problem. Sorting out a solution wasnt easy but his patience, perseverance and expertise came to the fore. And all is well now thank youPosted on Google![]()
Ronny LavieTrustindex verifies that the original source of the review is Google.
My laptop stopped booting for no reason. I had really important, irreplaceable documents on it. Mike got them back for me, then also managed to fix my laptop without wiping the drive, which I didn't think was possible.Posted on Google![]()
Rob ShortmanTrustindex verifies that the original source of the review is Google.
I had tried to install some new RAM on my machine - which worked, but when I screwed the base back on it had completely died. Mike slogged his way through the heat to fix it in no time - and I am so very grateful!Posted on Google![]()
Keith TaylorTrustindex verifies that the original source of the review is Google.
Laptop graphic repair internet speed and updatesPosted on Google![]()
louis FallenTrustindex verifies that the original source of the review is Google.
Perfect and professional service No time wasting and straight to the point Guided me through the whole processPosted on Google![]()
Patrick MarreroTrustindex verifies that the original source of the review is Google.
I hired this company to fix my computer, they did come to collect and work on it. However we had a verbal agreement that they would accept payment when the job was done. I tursted them and paid them early as the issue seemed simple by their explination. In the end they had to contaxt the manufacture to use the warrenty, which i could do myself. I arranged the warrenty meaning Thor Computer LTD did not finish the job, and when I asked for a partial return of my money they said no. If you hire them please have in writing any payment agreement and do not give them money until your work is done.Posted on Google![]()
mark caswellTrustindex verifies that the original source of the review is Google.
Very professional job